GURUS DA QUALIDADE PDF

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14 abr. Esta apresentação acaba por citar alguns nomes que inegavelmente contribuíram de forma significativa na modificação dos conceitos da. Este artigo apresenta um conjunto de perspectivas teóricas sobre a qualidade e revê o léxico da qualidade. O trabalho de diversos gurus da qualidade. de vida no trabalho que estão inseridos na gestão da qualidade total. estudiosos, também conhecidos como mestres ou gurus da qualidade, que são: .

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A evolução do conceito de qualidade: dos bens manufacturados aos serviços de informação

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